Portal Page Elements

5 minute read Last updated on September 05, 2023

Each page in the Shield Guard Portal consists of several common elements. Note that the functionality of some of these elements varies depending on whether or not you are logged in to the portal. Each is described below.

Title bar

The Title bar appears at the top of the portal screen. It displays the site name as well as access to other information and site options. The following illustration shows the Title bar as it appears within the Admin area:

Any of the following buttons/icons may appear on the Title bar, depending on your location within the portal.

Name Description
Site name Displays the site name. If you click on the site name from within the Admin area, the Dashboard page appears. If you click on the site name from outside the Admin area, the Home page appears.
Expand/Collapse Menu button Controls the display of the Navigation pane. Click on this button to expand or collapse the pane. When the Navigation pane is expanded, the names of the available pages in the site appear along with their icon. When collapsed, only the icons appear. If you hover over the collapsed pane, the pane expands showing the page names. To lock the pane to its expanded state, click on this button while hovering over the collapsed pane.
Shield Guard tenant If you are a member of multiple Shield Guard tenants, the name of the current tenant displays here. To select another tenant, click on the drop-down menu and select a tenant from the list that appears. If you are a member of only one tenant, this selection option does not appear.
Notifications icon A red badge next to the icon indicates notifications are available. Click to view the Notifications list. To acknowledge a notification, click on the associated Dismiss button. The notification is removed from the Notifications list.
To exit the Notifications list, click outside the list area. Any notifications you did not dismiss are preserved, and the notification count in the red circle updates to account for any notifications you dismissed.
If no red badge appears next to the Notifications icon, no notifications are available.
Welcome button Accesses a dropdown menu with various options. This button appears only if logged in to the portal. If not logged in, the LOGIN button appears.

LOGIN Button


The LOGIN button accesses the Login screen or, if already logged in to the MarketPlace, logs you in to the portal via single-sign-on (SSO). It appears on the right end of the Title bar when logged out of the Shield Guard portal. When logged in, the Welcome button appears instead.

Welcome Button

The Welcome button appears on the right end of the Title bar when logged in to the Shield Guard portal. It includes the name of the logged-on user as well as a drop-down menu providing access to areas of the portal, for example the My Profile page. The drop-down menu also includes the Logout button.

The options available on the Welcome button drop-down menu vary depending on your current logged-in status, for example, whether you are currently accessing the Admin area or the Home page. In the following illustration, the left image shows the options available via the Home page, the right image shows the options available via the Admin area:

The following describes the options available on the Welcome button drop-down menu, and the situations in which the options appear.

  • Admin - Accesses the Admin area. This option appears only if you are not currently accessing the Admin area.

  • Home - Accesses the Home page. This option appears only if you are currently accessing the Admin area.

  • My Profile - Accesses the My Profile page. This option appears only if you are not currently accessing the My Profile page.

  • Help - Opens the Shield Guard online help in a new window.

  • Licensing - Accesses the Licensing page. This option appears only if:

    • You are currently accessing the Admin area.

    • You have selected a tenant (required only if you have access to multiple Shield Guard tenants).

    • You have License Plan Management permission for the current tenant.

  • Logout - Logs you out of the portal.

Page Elements

  • Navigation pane - Provides links to the pages available to display in the Content area. The Navigation pane is collapsible. Use the Expand/Collapse Menu button.

  • Information bar - Appears near the top of most pages in the portal. This bar displays the name of the page currently appearing in the Content area. If applicable, the bar displays a count of the items available to display in the Content area as well as a Search field you can use to filter the list of items that display on the page, for example, if the list is long.

  • Content area - Displays the page currently selected in the Navigation pane.

The following illustration shows the Devices page:

The Footer bar appears at the bottom of all pages in the Shield Guard Portal. See the following illustration:

The Footer bar contains links to the following:

  • Contact Us - Opens the MarketPlace Contact page in a new window.
  • Cookie Settings - Accesses the Cookie Settings window, where you can view a list of web cookies used on the Shield Guard site.
  • Privacy - Accesses the Privacy Policy page on the Shield Guard Portal.
  • Terms and Conditions - Accesses the Terms and Conditions on the Shield Guard Portal.
  • EULA - Accesses the End-User License Agreement page (EULA) on the Shield Guard Portal.