My Profile Page

The My Profile page provides information on your Shield Guard account as well as options for maintaining your vault master key. You access this page by clicking on the Welcome button on the Title bar and selecting “My Profile” from the menu that appears. The My Profile page appears in the following illustration:

Viewing User Information

The User section displays information from your MarketPlace account, including the following:

• First and last name

• MarketPlace account email address

Viewing Tenant Information

The Tenants section contains a table listing the following:

• The tenant(s) of which you are a member.

• The tenant vault key management option specified for each tenant.

• The tenant member vault key management method currently applied to each of your tenants.

The Vault Management column lists the vault key management method specified by your tenant admin. If all of your tenants are set to “Decentralized or Centralized Key Management”, the Pencil icon in the table header will be active and you can edit your preferences for your tenants. However, if one or more of your tenants are set to Decentralized Key Management, then the Pencil icon will be inactive and you cannot edit your preferences for any of your tenants.

If you click on the Pencil icon when it is active, the Modify My Vault Management window appears. Click on the dropdown to view your options for vault key management. If you make any changes to your vault management selections, the SAVE button activates. Click this button to save your changes, or navigate away from the page to abandon your changes.

Vault Key Options

Use this section to manage the master key for your password vault. Your options are described in the following sections.

Changing your Vault’s Master Key

We recommend you change your master key on a regular basis.

Downloading a Recovery Key

If you lose your master key, you can create a new master key using your recovery key. When you create your vault, and each time you update the master key thereafter, Shield Guard prompts you to download a recovery key.

If you lose the recovery key, you can generate another one. You must either be currently logged in to the Shield Guard portal, or you must log in to the portal (providing your master key in the process).

Do the following:

1. Click on the DOWNLOAD RECOVERY KEY button.

2. If a navigation window appears, navigate to the location where you want to store the recovery key and click on Open. If no navigation window appears, the key downloads to the default download location on your local drive.

   Important! Be sure to complete the download process of your recovery key and make note of where you store it. If you forget your master key, the recovery key is the only means by which you can create a new master key.

Note: If you lose both your master key and its recovery key, you must use the Reset Vault feature to regain access to your vault.