Shield Guard Reports

4 minute read Last updated on March 14, 2024

Shield Guard reports generate report data on device activity in the tenant. You can then view the report on the screen and/or export the report to a CSV file. The page shows both graphic and tabular representations of the found data, and reflects any filtering you apply to the results. Report data includes activity for any device that was ever in the tenant, even if the device is not currently in the tenant.

To begin working with reports, select the Reports option from the Navigation pane.

Use the Reports page to:

  • Create a new report.
  • Filter report data, for example, by device and/or device status.
  • Export a report.
  • Schedule a report.

Creating a Report

Creating a report consists of the following basic steps:

  1. Specify your inclusion criteria, including the date range.
  2. Generate the report (via the Create Report button).
  3. Filter the report to include only the data you want to see.
  4. Specify export criteria, including a frequency for receiving scheduled reports.

Filters Panel

The Filters panel includes the following configuration options:

Select Fleet Status Report

​ The following report type is available:

  • Device Status - Lists device status events (events in which a device’s status changed to Secure, Not Secure, or Offline) for devices in the tenant.

Note: For a breakdown of the current device statuses in the tenant, including the No Policy and Not Assessed statuses, visit the Dashboard page.

Select Date Range

Select a day or a range of dates whose data you want to include in the report:

  • Last 30 Days
  • Last 7 Days
  • Yesterday
  • Today
  • Custom

Create Report Button

Once you select a date range, the Create Report button activates. Select this button to generate the report. The report displays in both graphic and tabular form on the screen.

Note: If you hover your pointer over a data point on the graph, information on the data point appears.

Export a Report

Once you select a date range, the fields in the Export a Report area activate. Use these fields to export the tabular data to a CSV file. Specify the following export criteria:

  • Report Name - Give the report a descriptive name.
  • Format - The report format defaults to CSV.
  • Frequency - Select the frequency at which to export the report:
    • Once - Activates the Export button, via which you can export the report immediately.
    • Weekly - Activates the Schedule button, via which you can schedule the report to generate and export on the following Monday.
    • Monthly - Activates the Schedule button, via which you can schedule the report to generate and export on the first day of the following month.
    • Yearly - Activates the Schedule button, via which you can schedule the report to generate and export on the first day of the following year (January 1).

Notes:

  • All scheduled reports:

    • Are listed in the Scheduled Reports List.

    • Continue to export at the selected frequency until removed from the Scheduled Reports List.

    • Generate a notification email that is sent to your MarketPlace email account.

  • Notification emails contain a link that, when selected, downloads the report to the destination specified in your browser. If you are not logged in to the tenant at the time you click on the link, a warning message appears and you must log in before the report will download.

  • If you schedule a report with a Custom date range, each edition of the report (weekly, monthly) will contain the same data as the original.

  • If you schedule a report with a “Last 7 Days” or “Last 30 Days” date range, each edition of the report will contain different data. That is, the date from which the “last 7 days” is established will be different each time the report is sent out, and thus the data will be different.

Filtering the Report

When you select the Create Report button, all of the data found from your report criteria appears in the data table. If you select the Funnel icon above the data table, the Filter Report window appears, in which you can filter this data by:

  • Devices - Restrict the report to status events for one or more devices in the tenant.

  • Data Columns - Restrict the report to display only selected columns of data.

  • Events - Restrict the report to display only events in which the device status changed to the selected statuses, for example, Not Secure and Offline.

Note: Any filtering you apply to a report is reflected on the screen as well as in the exported version of the report.